TROUBLESHOOTING TOOLS
RELIABILTY HISTORY:

Technet Information on Windows Reliability and Performance Monitor

To turn on Feature:

To enable the RACAgent scheduled task

1.   Click Start, click in the Start Search box, typetaskschd.msc, and then press ENTER.

2.   In the navigation pane, expand Task Scheduler Library, expand Microsoft, expand Windows, and click RAC.

3.   Right-click RAC, click View, and clickShow Hidden Tasks.

4.   Click RACAgent in the results pane.Note: The RACAgentName column in the results pane.

5.   On the Action menu, click Enable.

Reset Reliability Monitor:

1. If Reliablity Monitor is open, then close it.
2.Open Folder Options and select (dot) the Show hidden files and folders option and click on OK.
3.Open Windows Explorer and navigate to C:\ProgramData\Microsoft\RAC.

4.To Backup this Reliabilty History Data –

DANGER!!!!!!!!!!! You will not be able to restore this data if you do not backup this data and it will be gone for good. If you want to skip this, then continue to step 5 instead.
4A) Copy both the PublishedData and StateData folders and paste them to another location as a backup.
5. Open the PublishedData folder.
6. Select all the files in the folder and click on Delete.
7. Click on Yes to approve.
8. Open the StateData folder.
9. Select all the files in the folder and click on Delete
10.Click on Yes to approve.
11. If prompted by UAC, then you will need to click on Yes for each UAC prompt for each file in the StateData folder to approve deleting each file one by one.
12. Close Windows Explorer.
13. Empty the Recycle Bin.
14. Open Folder Options and select (dot) the Don't show hidden files and folders option and click on OK.
16. Open Reliablity Monitor to see it now reset clean.

If Reliablity Monitor is already open, then close and reopen it.